Canva Reviews

Canva.com has a customer-friendly return policy. Users can request a refund if they are not satisfied with their purchase. According to Canva’s refund policy, users can request a refund within 30 days of receiving their order. Depending on the root cause of the issue, Canva might reprint, refund, or give you a coupon.

As for the shipping policy, the time it takes for users to receive their Canva Print order depends on the delivery type selected and the user's location. Canva offers both standard and express shipping options for their print orders. Standard shipping typically takes 5-7 business days within the United States, but it may take longer for international orders. Customers who choose express shipping can expect to receive their orders within 2-3 business days. Canva offers free shipping to most locations within the United States and Canada. However, there may be additional fees for shipping to remote areas, outlying regions, and islands. Customers can check the shipping fees for their specific location during the checkout process..

Canva is a visual suite that offers a wide range of products and services. It allows users to create professional designs and share or print them. The platform provides various design options including Posters, Resumes, Logos, Docs, Whiteboards, Presentations, Social Videos, Prints, Websites, Instagram posts, Brochures, and a Photo editor.

Canva offers different plans to cater to different needs. Canva Free is for designing or working on anything. Canva Pro is for growing your brand or passion project with premium features. Canva for Teams is for teams to create together with premium workplace tools and workflows. Canva Enterprise is for organizations to unite and manage their teams, brands, and designs.

The platform also has a print service integrated into it. Users can create their design or even choose one from the pre-built design, edit it and order print items like T-shirts, posters, invitation cards, photo books, Canvas prints, mugs, etc.

Canva also offers AI-powered tools that generate copy in your brand voice with Magic Write and transform your photos with Magic Edit. It also allows users to invite friends and family to design with them, or set their whole team up to work together.

In addition to these, Canva also offers solutions for businesses. It provides simple visual content creation tools for the whole team, helps manage brand assets, maintain consistency, and helps the team stay on brand with every new design. It also provides a built-in content publishing workflow, a social media calendar, and advanced insights.

Lastly, Canva also allows users to create digital products. Users can make and sell workbooks, eBooks, printables, and social media marketing graphics. It also offers an Apps Marketplace to access leading AI features, discover more content, or integrate Canva with existing platforms. It also has a desktop app for designing and collaborating from the comfort of your desktop..

Canva offers several pricing tiers. The Canva Free plan allows users to design anything on their own or with friends and family at no cost. It includes an easy drag-and-drop editor, over a million professionally-designed templates, more than a thousand design types, over three million stock photos and graphics, AI-generated writing and designs, design printing and delivery, and 5GB of cloud storage.

The Canva Pro plan costs $120 per year for one person and unlocks premium content, more powerful design tools, and AI features. It includes everything in the Free plan, plus unlimited premium templates, over a hundred million photos, videos, graphics, audio, a hundred Brand Kits to manage your brand, the ability to quickly resize and translate designs, background removal in a click, over twenty AI tools, social content planning and scheduling, 1TB of cloud storage, and 24/7 customer support.

Canva for Teams is designed for teams of all sizes and costs $120 per year per person. It includes everything in the Pro plan, plus the ability to scale your brand and centralize assets, ensure brand consistency with approvals, edit, comment, and collaborate in real time, generate on-brand copy with AI, team reports and insights, pay as you grow, 1TB of cloud storage, 24/7 customer support, AI Admin Controls, SSO, ISO 27001 certification, and SOC2 type I compliance.

Lastly, Canva Enterprise is designed for large organizations and offers an all-in-one workplace solution. The pricing for this plan is not specified and interested parties are encouraged to get in touch with Canva to learn more. This plan includes everything in the Teams plan, plus additional features to meet the needs of large organizations..

Canva.com supports several payment methods for purchases and plans. These include Canva credits, credit or debit cards, PayPal, iDeal (The Netherlands), Sofort (Germany), and GCash (Philippines). To add or change a payment method, one needs to navigate to the Settings from the homepage, select the Billing & plans tab, and under the Payment method section, select the Add a payment method link. The payment method details are then filled out and saved to finish the process. If one wishes to change the payment method to PayPal or a credit/debit card, they can select Change on their payment method, fill out the new payment method details, and select Save to finish. For direct debit (SEPA or iDeal), the current subscription must be cancelled first. Once the subscription ends, one can resubscribe to Canva Pro or Canva for Teams using the direct debit (SEPA or iDeal) payment method. To remove a payment method, one can select Remove on their payment method from the Billing & plans tab in Settings.

To get started with Canva Enterprise, begin with the Canva for Teams plan and enjoy a 30-day free trial. Then, enter payment information and set up account details, such as name and email address. Canva Enterprise is an all-in-one workplace solution that enables an organization to create, collaborate, and publish visual content with a secure platform designed for enterprise. It offers features like real-time team collaboration, interactive data visualization, custom brand templates, brand consistency across regions and departments, enterprise-level security, and 24/7 support. It also provides cutting-edge AI with Magic Studio’s AI-powered content creation and seamless integration with third-party AI tools. Canva Enterprise also offers team admin and usage reporting, centralized team management, and performance tracking insights and analytics. To get started with an enterprise Canva account, simply contact Canva directly and inquire about custom pricing plans. They will work with you to find a plan that fits your budget and business needs, and then help you get set up with everything you need to start creating professional designs..

To request a refund from Canva, the first step is to cancel the current subscription. This can be done by logging into the Canva account, navigating to the "Account settings" section, selecting the "Billing & Teams" tab, scrolling down until the "Cancel Subscription" option is found, and clicking on the "Cancel Subscription" button. Follow the prompts to confirm the cancellation of the subscription. Please note that canceling the subscription will prevent any future charges from occurring, but it does not automatically entitle one to a refund for any unused portion of the current billing cycle.

If one believes they are eligible for a refund due to specific circumstances, such as an accidental overcharge or unsatisfactory service, the next step is to reach out to Canva support. Before contacting Canva support, make sure to have details such as account information and reasons for requesting a refund ready. Go to the Canva website and locate their customer support page. Canva provides multiple channels for support, including email and live chat. Select the channel that best suits one's preference. When reaching out to Canva support, clearly explain the situation and reasons for requesting a refund. Be polite and provide any necessary evidence or documentation to support the claim. Once the message is composed, submit it through the chosen support channel.

After submitting the refund request, Canva's customer support team will review the case and get back with a response. The response time may vary depending on their workload, but they typically strive to address inquiries promptly. If the refund request is approved, Canva will process the refund according to their refund policy. Be sure to check their policy for any specific details regarding timelines and payment methods for refunds. Remember to gather all necessary information before contacting Canva's customer support. Compose a clear message explaining why one believes they are eligible for a refund and submit it through the appropriate support channel. Finally, be patient and wait for Canva's response regarding the request.

The Canva Pro subscription is available at $14.99 per month or $119.99 per year for individual professionals. This plan unlocks premium content, more powerful design tools, and AI features. It includes unlimited premium templates, 100M+ photos, videos, graphics, audio, 100 Brand Kits to manage your brand, quickly resize and translate designs, remove backgrounds in a click, boost creativity with 20+ AI tools, plan and schedule social content, 1TB of cloud storage, and 24/7 customer support. There's also an option for teams of all sizes called Canva for Teams which costs $120 per year per person. This plan includes everything in Pro, plus additional features for team collaboration and brand scaling. For large organizations, there's Canva Enterprise. The pricing for this plan is available upon request. Please note that these prices are subject to change and it's always a good idea to check the official Canva website for the most accurate and up-to-date information..